Refund policy

We have a 14-day exchange policy, which means you have 14 days after sale of your item to request an exchange or return for store credit.

To be eligible for an exchange or store credit, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at info@shopmillhollin.com. If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting an exchange will not be accepted.

You can always contact us for any return question at info@shopmillhollin.com.

Sale items are final. No returns or exchanges.

Holiday Policy

All policies remain the same with an extended exchange window in effect until Jan 6th

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We do not accept returns on jewelry.

Unfortunately, we cannot accept exchanges on sale items or gift cards.